This CRM Focuses on Customer Retention | Strategic CRM #typesofcrm
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This CRM Focuses on Customer Retention | Strategic CRM #typesofcrm
What is a strategic CRM and how is it different from other CRM types? A strategic CRM focuses on the entire customer lifecycle — not just acquiring leads, but also retaining and managing customers after the sale. In this video, we explain why strategic CRM is not a separate category of software, but rather how you configure your existing CRM ...
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