The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

Zapier reports that operations automation streamlines processes across teams, reduces errors, and improves efficiency, ...

AI is transforming how financial advisors do business. Find out if Zocks, the AI Assistant for financial advisors, is right for your practice. Plus, learn how financial advisor Larry Sprung from ...

Aura confirmed a data breach exposing 900,000 records, part of a broader attack targeting Salesforce Marketing Cloud ...

Qualtrics executives get candid about the organisational, commercial, and technical complexity behind the vendor's shift from ...

Religious scholars and technologists are asking whether artificial intelligence can reflect the values that shape human life.

In the technology sector, there is a tendency to rely on the hiring pipeline of digital talent to begin moving the dial on digital equity, but that approach is fundamentally reactive. By the time we ...

Now we know - and it's pretty much what we feared. Control of AI regulation is to sit with Washington, but there will be no ...

RSAC 2026 saw the launch of cool new AI and agentic security tools from vendors including Saviynt, CrowdStrike and Check ...

News from the week beginning 16th Match includes news from Area Technology. CIQ, Deltek, Freshworks, Gong, MIssion Control, ...