"Early attention to compliance will help reduce enforcement risks and foster greater trust with consumers in an increasingly regulated online marketplace," Crowell & Moring said in a note to clients.

This week I bring you the first-ever 2026 Volkswagen Tiguan Turbo SEL R Line - the new range-topper of the Tiguan lineup. VW's best-selling vehicle in America received an outstanding all-new redesign ...

As previously covered here, the Federal Trade Commission has recently warned businesses to comply with the FTC Consumer Review Rule. These letters confirm, for example, that companies violating the ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Shares in Trustpilot Group Plc had their steepest ever one-day drop after Grizzly Research said it holds a short position and published a negative report on the consumer-review company. The stock ...

If you ask customers to review your business online, be very careful how you do it. Just asking them may keep them from coming back. In a recent study, researchers found that customers can get turned ...

Nearly 7 in 10 healthcare consumers will leave a review when texted or emailed, meaning a “passive reputation management strategy won’t cut it” for health systems, according to a Press Ganey report ...

After finishing a meal at a restaurant, a Negative Nancy of a customer wasted no time running home to write a not-so-great review of their experience. Well, the restaurant looked at it as an ...

A restaurant’s witty response to a customer’s review has left internet viewers in stitches. Reddit user u/raj000777 shared a screenshot of the exchange on the subreddit r/funny, where it quickly went ...

As an Amazon Associate, we earn from qualifying purchases. TweakTown may also earn commissions from other affiliate partners at no extra cost to you. Corsair's Air 5400 has just one-upped the rest of ...

Let me be real with you for a second—if you're reading this right now, chances are you've been standing in front of the mirror lately, noticing things you wish you weren't noticing. Maybe it's that ...

The company is emailing users impacted by the breach. The company is emailing users impacted by the breach. is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 ...