Vermont Business Magazine JD Power’s annual national survey of utility customers places Green Mountain Power (GMP) first among midsize utilities in the East Region for customer satisfaction. The ...

Burnout, AI anxiety, and rising expectations around pay and growth are pushing HR leaders to rethink how technology, ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

If HR leaders want to succeed in 2026, they must look back on 2025's biggest industry trends and determine how to move ...

Payscale, the leading provider of compensation intelligence solutions, today announced its products received four No. 1 placements and four Top 5 placements in the compensation category across market ...

Lender and Broker Services, Products, and Software Home equity may have been the headline in 2025, but the real story is what ...

Despite the marketing sector’s focus on how AI can increase productivity and revenue, Horne emphasizes that human touch is ...

German lawmakers have given their approval to a government initiative aimed at significantly increasing military recruitment, as the nation seeks to bolster its armed forces amidst escalating concerns ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

Even as 80% of U.S. employees use artificial intelligence at work, 57% say they’re reluctant to tell their manager or colleagues they do, according to results of a survey by software company ...

Abstract: The rapid evolution of communication networks in recent decades has intensified the need for advanced Network and Service Management (NSM) strategies to address the growing demands for ...