On the morning of Dec. 30, retiree Robert Snyder received a visit from Grays Harbor County Deputy Joseph South. Snyder’s brother, Gary Brockway, had contacted the Grays Harbor County Sheriff’s Office ...

Some residents and businesses in southeast Denver were without landline phone service for more than a week, leaving many ...

A Verizon spokesperson confirmed to CBS News that the company is aware of "an issue impacting wireless voice and data ...

Oncor says crews will work around the clock to restore power as a winter storm moves through Dallas-Fort Worth.

AT&T said it has prepped all week to do what it can to help its customers maintain service during the winter storm. “It’s so ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Zixi, the industry leader in IP-based video transport and orchestration, today announced the appointment of Heather Mellish as Vice President, Global Sales.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Net promoter scores (NPS) are steady. Customer satisfaction (CSAT) looks strong. Churn is under control. On paper, everything is green. But then the conversation shifts. Quietly, they admit: ...

Verizon services went down tens of thousands of customers on Wednesday.

Verizon operates antennas atop the Brookside condo building at 333 W. Meyer Building, a midcentury landmark known to many as the Blue Goose. Those antennas and construction around them are the subject ...

IT systems integrator 22nd Century Technologies, Inc. has completed its acquisition of BT Federal, the U.S. government contracting arm of BT Group. Government leaders are racing to modernize legacy ...