The deadly crash of an Air India flight carrying more than 240 passengers and crew members last week came after years of efforts to turn around the

Management installed by the Tata Group had spent three years struggling to undo a reputation for shoddy operations earned during decades of state ownership.

It must turn its attention now to restoring internal morale and consumer confidence after the accident. Read more at straitstimes.com. Read more at straitstimes.com.