Recently relaunched by Wix, the straightforwardly named Wix Answers is aimed at solving your enterprise-level customer support problems. The platform is designed to provide an all-encompassing service ...

Website-building platform Wix today launched a new company Wix Answers, which it says offers enterprise-level customer support and is intended to compete with companies like Zendesk and Salesforce.

Wix has partnered with an Artificial Intelligence (AI) platform, Goodcall to assist them with their 24/7 phone assistant tool. The cloud-based conversational AI platform will assist in call recording, ...

I remember speaking to Mikel Svane back in 2012 about how he and his colleagues were frustrated at the state of customer service software, how unfriendly and hard to use it was and how they wanted to ...