Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Assertiveness training develops a powerful relational skill set that can significantly enhance confidence, communication, and happiness in interpersonal relationships. By learning to think and act ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.

Communication allows us to express our thoughts, share information and connect with other people. From sending a quick text to chatting with a friend over coffee, you are interacting with the people ...

Do our communication styles and the resulting behaviours impact on stress levels at work? Expressing our thoughts, feelings and needs directly, honestly, unapologetically and respectfully to others is ...

Somewhere between being so passive that people walk all over you and so aggressive that you drive everyone away lies the annoying behavior known as passive-aggressiveness. Far from the healthy middle ...

Have you ever had someone say "I'm fine" (when they are clearly not) or a co-worker who "forgets" to do something you asked them to do (when they obviously just don't want to do it)? Those are ...