Zoom Video Communications ZM recently entered into a definitive agreement to acquire Five9 FIVN, a provider of the intelligent cloud contact center, in a deal worth nearly $14.7 billion to target ...
Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...
Zoom says that in addition to its first homegrown contact center offering, now available through the channel, it will maintain its existing contact center partnerships with Five9, Genesys, NICE ...
Sept 30 (Reuters) - Five9 Inc (FIVN.O), opens new tab shareholders voted down the call center software firm's $14.7 billion sale to Zoom Video Communications Inc (ZM.O), opens new tabon Thursday, a ...
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