Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Salesforce’s Einstein GPT and Data Cloud are now available in beta in the ...

Salesforce’s Field Service Management platform now offers a consolidated solution, providing a single, comprehensive view of operations, so public sector entities can better understand the needs, ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

The top 5 field service software tools offer AI automations, CRM features, and much more. When you’re fielding customer calls and managing a team of techs and a warehouse of inventory, a good field ...

Apple is bringing new integrations to Salesforce tools, like Apple Messages for Business in Service Cloud or ARKit in the Field Service mobile app. Salesforce and Apple's partnership began in 2018 and ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

When you’re fielding customer calls and managing a team of techs and a warehouse of inventory, a good field service management platform can make the difference between failure and success. Field ...