Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Salesforce’s Einstein GPT and Data Cloud are now available in beta in the ...

The top 5 field service software tools offer AI automations, CRM features, and much more. When you’re fielding customer calls and managing a team of techs and a warehouse of inventory, a good field ...

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