Southwest Airlines will switch up its boarding process in a big way once the carrier shifts to assigned seating.

Southwest Airlines is ending its free checked bags policy for many passengers. Some experts think customer loyalty could ...

Southwest Airlines’ recent announcement could indicate that the airline’s cheapest fares, now known as ‘Wanna Get Away,’ ...

A Southwest Airlines customer checks a bag in Chicago's Midway International Airport. Beginning on May 28, Southwest will no ...

Southwest Airlines, known for free bags and open seating, is overhauling policies, leaving loyalists questioning if it’s still the airline they loved.

Delta said Southwest customers are “up for grabs,” and is now offering elite status to Southwest A-List and A-List Preferred ...

Going to nine boarding groups. For as long as most Southwest passengers can remember, Southwest has had three main boarding groups — A, B, and C. But now that the airline is going to a more ...