They’re called smart meters. And both Con Edison and NYSEG utility companies say they are a way for customers to keep watch on energy use and to save money. Con Edison said on its website it has ...

An energy company has been forced to apologise and offer compensation to smart meter customers who have reportedly been suffering “nightmare” scenarios due to issues with their devices that have left ...

ALBANY - National Grid is in the process of installing so-called smart meters at the homes of its gas and electric customers. National Grid spokesman Patrick Stella confirmed that some local customers ...

BUFFALO, N.Y. (WKBW) — This summer 7 Problem Solvers has received more than a dozen complaints from NYSEG customers regarding smart meters. The meters are a new technology that NYSEG believes will ...

Most of us would never intentionally bring something unsafe into our homes. That's why we research new products before buying them. None of us wants to look back and think we exposed ourselves or our ...

BUFFALO, N.Y. (WKBW) — As concerns over higher bills continue for NYSEG customers with smart meters, National Grid is rolling out similar technology for its customers in Western New York. "It's new, ...