The drive-through at McDonald's is already a tough place to be. Between the traffic jams and the angst of having to rehearse an order, careful not to annoy the workers behind the speaker box, real ...

The fast-food chain collaborated with IBM in 2021 to develop and deploy the AI software. Videos showing flaws with the technology at McDonald's drive-thrus went viral in 2023. The advent of generative ...

McDonald's Is Introducing a New Frappé Flavor—Here's What to Know The New Big Mac Isn't a Burger at All—Here's What You Need to Know Like Dorothy’s ruby slippers in The Wizard of Oz, the golden arches ...

McDonald’s is pulling the plug on artificial intelligence ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, a possible hiccup in the rapid rollout of AI in ...

Domino's Pizza Inc. and its affiliate Domino's Pizza Franchising filed a complaint in Illinois state court Monday alleging ConverseNow Technologies, an AI-based ordering technology, breached its ...

Philz Coffee, the unofficial coffee of Silicon Valley, has become the latest restaurant to integrate App Clips into its digital ordering system, offering guests a streamlined way to order their ...

The CrowdStrike outage has caused global IT disruptions from airlines to banks, and while a pay-ahead coffee order may not be a comparable inconvenience to the stock exchange issues or upended travel ...

In an effort to enhance the on-campus dining experience, the University of Minnesota’s food provider has implemented a change in the food ordering system at Coffman Memorial Union. M Food Co., managed ...