Syracuse, N.Y. — National Grid shut off power to thousands more Upstate New York customers this spring than it did a year ago ...

ROCHESTER, N.Y. (WROC) — National Grid is warning of scam phone calls demanding money and threatening to turn off service. The ‘spoofing’ calls show up on caller ID as National Grid’s customer service ...

Energy company National Grid worked to give back to the communities it serves with a Day of Service on Sept. 16. “Partnerships for Parks is thrilled to support National Grid on their company’s first ...

ALBANY, N.Y. (NEWS10)-Hundreds of people have sent messages to the New York Public Service Commission (PSC) regarding a proposal from National Grid. The proposal includes delivery rate increases over ...

BROOKLYN, N.Y., Sept. 16, 2024 /PRNewswire/ -- More than 1,500 National Grid employees will step away from their desks to volunteer with community organizations and schools as they celebrate the ...

BUFFALO, N.Y. — Gov. Kathy Hochul on Wednesday signed new legislation aimed at increasing transparency in public utility rate changes. And the Public Service Commission held another hearing about a ...

COHOES, N.Y. — As National Grid seeks to raise electric and gas rates across New York state, some customers say they’re struggling with more than just the cost — they’re struggling to reach the ...

Residential, commercial and industrial energy customers across Massachusetts and New York are set to benefit from Kraken’s revolutionary customer engagement and billing platform Kraken’s ...

The rate increase, National Grid argues, is necessary for maintaining service as safe and reliable for customers. But environmentalists question adding gas hookups and revamping the system when New ...

ALBANY, N.Y. — The New York State Public Service Commission (Commission) adopted a joint proposal establishing three-year electric and gas rate plans for National Grid that will increase rates, though ...

The New York Public Service Commission approved a National Grid rate hike Thursday, forcing ratepayers to shell out hundreds more dollars each year for natural gas. The new prices will be phased in ...