NEW YORK--(BUSINESS WIRE)--MetLife, Inc. (NYSE:MET) today launched its new global brand platform under the tagline “MetLife. Navigating life together.” The brand brings to life MetLife’s role as a ...

NEW YORK--(BUSINESS WIRE)--In the fourth the paragraph, the title for Kristine Poznanski should read: executive vice president and head of Global Customer Solutions, MetLife (instead of: senior vice ...

MetLife Inc. is building what will arguably become one of the largest real-time relational databases in the financial services industry by using middleware that will tie together silos of customer ...

Collaboration will provide logistical and emotional support to beneficiaries nationwide, extending the compassionate care beyond the claim journey following launch with AT&T Insurance plays a vital ...

MetLife Inc. plans to use artificial intelligence to field all of its U.S. customer-service calls by next year, after a pilot showed fewer calls had to be routed to agents and customer-satisfaction ...

MetLife’s Retirement & Income Solutions Customer Service Center team has been recognized by J.D. Power for providing "An Outstanding Customer Service Experience" for Phone Support. MetLife’s ...