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BenchmarkPortal Announces: MetLife’s U.S. Service Delivery Center Achieves Its Third Certification as a BenchmarkPortal Center of Excellence

The MetLife U.S. Service Delivery Center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. "Only the top 10 percent of ...
Business Wire

MetLife’s India JV Launches First Ever On-Demand Virtual Reality Customer Service Platform

HONG KONG--(BUSINESS WIRE)--MetLife, Inc. (NYSE: MET) announced that, PNB MetLife, its JV partnership in India, has launched “conVRse”, a first-of-its-kind on-demand virtual reality (VR) customer ...
Nasdaq

MetLife Names Head of U.S. Group Service and Operations

NEW YORK--(BUSINESS WIRE)-- MetLife, Inc. (NYSE: MET) today announced that Donna Carr will join the company as Head of U.S. Group Service and Operations, effective May 16, 2023. She will report to ...
Computerworld

MetLife building giant customer relational DB

MetLife Inc. is building what will arguably become one of the largest real-time relational databases in the financial services industry by using middleware that will tie together silos of customer ...
Business Wire

MetLife Launches New Global Brand Platform Driven by Customer Insights

NEW YORK--(BUSINESS WIRE)--MetLife, Inc. (NYSE:MET) today launched its new global brand platform under the tagline “MetLife. Navigating life together.” The brand brings to life MetLife’s role as a ...