The grocer’s refreshed rewards program and first native app are part of an effort to extend its in-store guest hospitality to ...

Value is key to the loyalty revamp, and the approach could drive in-restaurant traffic and help the company win over less ...

CVS, Amazon, and IKEA are among the 350 companies with the best loyalty and rewards programs, according to research from USA ...

A smartphone loyalty survey has revealed the unsurprising news that Android users are 3.7 times more likely to switch ...

More Americans care about loyalty reward programs, and PNC Bank seems to have noticed. EY’s 2025 Loyalty Market Study ...

AI is not simply enhancing loyalty programs; it is redefining what loyalty means and compressing the timeline for action.

In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core ...

Most loyalty programs today look similar, with many not taking customer loyalty into consideration at all. Programs are often just not that exciting for customers or reflective of the individuality of ...

Consumer advocates say store loyalty reward programs may come with a hidden cost: your personal data.

Segment leaders like Starbucks are instead using AI-targeted messaging, aspirational experiences and gamification to nudge ...

It’s well known that direct-to-consumer (DTC) food recall communication needs improvement. Currently, there’s no legal ...

The Galaxy Book6 Pro has tipped the scales so much that going back to my MacBook Air M2 feels like a compromise — I do have ...