The additional hours are part of the department's effort to resolve customer billing problems, officials said. LADWP recently replaced its 40-year-old customer billing system, which spurred ...

LOS ANGELES (CBSLA.com) — Los Angeles Mayor Eric Garcetti Tuesday unveiled a proposed "Customer Bill of Rights" that he vowed will improve service for Los Angeles Department of Water and Power ...

LOS ANGELES (KABC) -- The Los Angeles Department of Water and Power hoped to win over some of its many irate customers by introducing a customer bill of rights. There's been no shortage of angry ...

Los Angeles Mayor Eric Garcetti on Tuesday unveiled a new customer Bill of Rights for the Department of Water and Power, including a guarantee of new business service connections within 10 business ...

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Los Angeles Department of Water & Power will replace its legacy customer information system with Oracle. LADWP chose Oracle to replace antiquated systems and consolidate processes to support critical ...

Thousands of people living in Porter Ranch and Granada Hills will have their water service cut off Wednesday due to emergency repairs at a local water pump station. According to the Los Angeles ...

Two men posing as workers for the Los Angeles Department of Water and Power attempted to gain entry into a home in Northridge, and the couple that thwarted the attempted scam shared video of the men ...