The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's ...

Last month, Intercom became Fin. Now, it’s part of the Salesforce shopping spree for agentic AI platforms. The post ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Pliant Technologies reported that CrewCom Flex represents a major evolution in professional intercom technology, ...

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...