IVR, or interactive voice response, is the technology that answers before you do, so you stop losing business to voicemail.

Compare the best IVR systems for 2026, including pricing, key features, call routing tools, and best practices for choosing ...

You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few minutes. An IVR recording is a recorded message that helps callers navigate ...

IVR Technology Group will use Fundtech's Total Transact credit card gateway technology to add payment services to its Pay-by-Phone virtual terminal. Processing Content IVR Pay-by-Phone gateway ...

IVR has been around for quite some time, but advances have made this technology more valuable than ever before in the enterprise and contact center. As a bit of background, interactive voice response ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

OK, maybe that's an exaggeration. But there are better ways than slogging through a voice menu. This is pretty slick: Fonolo, a young company out of Canada, has released a version of its ...

Akash Desai majored in pre-med at Houghton College before graduating in 2001 and launching a career as a technology entrepreneur in Western New York. He is president of IVR Technologies and a partner ...

LloydsTSB is finding that when it comes to banking, customers like talking to robots rather than humans, with the bank today announcing it has handled over 70 million calls with interactive voice ...

Through a partnership announced today, Jacada, a provider of customer service technology,is making its Visual IVR technology available to IVR Technology Group customers. Jacada-designed Visual IVR ...