I received quite a few letters in response to the post “On the wrong side of the HP hinge recall” that ran at the end of July. Most of the letters were from people who, like Lisa, discovered too late ...

A reader who missed Hewlett-Packard's deadline for getting a hinge defect repaired turns to the Gripe Line for help Lisa wrote in response to the Gripe Line column “Hung up on HP’s hinge recall” to ...

We help a Which? member who is struggling to get HP to honour its warranty after his laptop fell apart. I bought an HP Notebook 17 laptop in 2020 with a three-year Care Pack that promised to repair, ...

Hello all<BR><BR>I'm the "computer guy" at work and few days ago a user with a HP DV9000 laptop experienced that suddenly, the display hinge is stuck. It happened literally over night. In the morning ...