My best conversations are with my friend Rich. He doesn’t have extraordinary speaking talents or the ability to tell side-splitting jokes. It’s just that after talking with Rich, I somehow feel ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Many people are not effective in a conversation. Far too many people feel over-confident in social groups, overconfident relative to the actual impact they have on their conversational partner. They ...

One skill I have studied over the course of my 30-year career as a trial lawyer is the art of inquiry. From initial client meetings to preliminary investigation to cross-examination, good information ...

With each turn of the news cycle, you may wonder how anyone in their right mind, seeing what they’re seeing, could still hold differing political views from your own. I wrestle with some of these ...