Patient aggression towards receptionists working in general practice is a “serious workplace safety concern,” concludes a review of the available published evidence, published in the open access ...
University of Queensland research has found verbal and physical abuse of medical receptionists by patients is rife, and causing lasting harm. Dr Fiona Willer from UQ's Centre for Community Health and ...
Aggressive behavior of patients is noticeably increasing in clinics and medical practices. High time pressure, overcrowded waiting rooms, and often unrealistic expectations among patients can cause ...
Patient aggression towards receptionists working in general practice is a "serious workplace safety concern," concludes a review of the available published evidence, published in the open access ...