Correction: Nephew Kenneth Lakin’s name was misspelled in the original posting and corrected March 13 @ 11:25 a.m. Department stores have been on an inexorable slide into oblivion over the last three ...

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Can department stores evolve enough to regain relevance? It might take more than the magic of Macy’s. The reason could be encapsulated in one sobering sentence by Macy’s CEO Tony Spring: The chain had ...

Private labels. Localization. Home delivery. Knowledge about the customer. Personalization and customization. Most of the innovations that are fueling today's most successful retail startups have less ...

Department stores are in their element at the holidays, but this year the season will serve as a key test for three major ...

Imagine a shop where you can buy everything. OK, OK, yes we’ve heard of the Internet, but we were thinking of an actual real-life shop. Because there’s something about a physical store that online ...

Department stores can structure their organizations in numerous ways, based on what they sell, if they have multiple locations and other factors. Some department stores may even use a combination of ...