With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Recent announcements in the CRM space have been all about crossing bridges to streamline customer contact functions and making customer service representatives’ lives easier and more productive. And ...

Salesforce Service Cloud has had its SOS for omnichannel support, and now Microsoft Dynamics CRM has closed the gap with its Live Assist, each opening the scope of how businesses are able to engage ...

Dubai-based SaaS streamlines multi‑client operations, time tracking, and payments, helping BPOs cut app sprawl and boost delivery across shifts. Centralised communication: Native team chat and video ...

Chirpify, providers of conversational conversion and engagement loyalty solutions, today launched social media and chat CRM solutions that can link personal social media and chat IDs with loyalty ...