Add Yahoo as a preferred source to see more of our stories on Google. New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to seat ...

A new J.D. Power study finds passenger satisfaction is up across the board — but rising fares could change that fast.

YouGov released its report on which airlines Americans will fly with in 2026, based on brand perception and customer satisfaction.

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in travel ...

Their service ratings are taking off. According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned ...

(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction. Overall satisfaction among travelers on North American ...

Southwest Airlines, based out of Dallas, Texas, first launched in 1971 as a no-frills carrier. This popular U.S. airline, where you can enjoy free Wi-Fi while you fly, is the only major domestic ...

A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...